We improve and develop processes In numerous projects we have developed processes with a wide variety of objectives.
Since years focussed on process improvement Within our projects we have already developed numerous processes and achieved a wide variety of objectives.
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If you have processes performing the same task with different experts in a different ways, than a shared service center which can be booked by all processes might help to bundle knowledge and expertise.
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The best process doesn’t work, if it is not accepted and executed correctly by your staff. We help you to find together with your process experts a process they like to work in.
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Complying to legal and normative requirements is essential for your business. We help you to identify the relevant requirements and adjust your process design.
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As in any environment, marketing also influences the final perception in process management. For this reason, targeted communication measures are important. We’ll help you schedule timing and messages appropriately.
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Not every Indicator is helpful or measurable. We help you to identify a balanced set of metrics evaluating the process performance and results for your frequent review.
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We can help you to think your process new and find digital opportunities to simplify and automate your process steps.
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Efficient processes can save costs. We can help you to analyze the process cost structure, identify the cost drivers and implement helpful improvements
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Especially within service processes, the way the customer is treated during the process execution has an important influence on customer satisfaction. We help you to identify the relevant touchpoints and to make your process customer-friendly.
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Processes can be specifically designed to achieve high quality results. We help you to identify the relevant quality gates and implement the necessary quality measures.
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Your customers are waiting to long for their results? We help you to analyze your process, identify the bottle necks and implement together with you faster solutions to speed up your process.
Since years focussed on process improvement Within our projects we have already developed numerous processes and achieved a wide variety of objectives.
-
Your customers are waiting to long for their results? We help you to analyze your process, identify the bottle necks and implement together with you faster solutions to speed up your process.
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Efficient processes can save costs. We can help you to analyze the process cost structure, identify the cost drivers and implement helpful improvements
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Especially within service processes, the way the customer is treated during the process execution has an important influence on customer satisfaction. We help you to identify the relevant touchpoints and to make your process customer-friendly.
-
We can help you to think your process new and find digital opportunities to simplify and automate your process steps.
-
Processes can be specifically designed to achieve high quality results. We help you to identify the relevant quality gates and implement the necessary quality measures.
-
Complying to legal and normative requirements is essential for your business. We help you to identify the relevant requirements and adjust your process design.
-
Not every Indicator is helpful or measureable. We help you to identify a balanced set of metrics evaluating the process performance and results for your frequent review.
-
The best process doesn’t work, if it is not accepted and executed correctly by your staff. We help you to find together with your process experts a process they like to work in.
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The same process is running in different variants in your departments or subsidiaries. We help you to identify the best practices and develop and implement the best one process for your company.
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If you have processes performing the same task with different experts in a different ways, than a shared service center which can be booked by all processes might help to bundle knowledge and expertise.
Specifically skilled to develop modern processes Modern processes are running smoothly, are flexible, digitally executed and fully accepted by your staff. We bring all qualifications and experience you need to create this kind of process.
Process Experts
In our projects we got to know processes of different topics and industries and know the necessary techniques on the way to achieve the development goal.
IT-Experts
Modern processes do not work without IT. We understand how it works and speak the language of IT experts. We know the usual tools that can support process execution.
Change Experts
A process is only as good as the way it is executed. That is why we pay particular attention to integrating your employees into the process development and ensuring acceptance and application.
Project Managers
We are certified project managers and help you to achieve your process goals in a targeted and timely manner.
Our Ninja-like working philosophy As ninjas, we see ourselves as modern project managers and problem solvers, which means that our work is characterized by important principles.
Step by Step
Every good process has been improved after experts have executed and experienced it. Therefore, if possible, we do not develop processes on the drawing board, but create tangible results step by step with your employees.
Until it works
Our projects do not end after the process definition and IT introduction, because a successful process is not only available but is actively used and accepted by the employees.
Digital Weapons
Every ninja needs a weapon. We work with the most modern tools and bring your processes up to date.
Collaborative
Nowadays the satisfaction of your employees is an important part of the process success. For this reason, we involve your employees as closely as possible in the process development.
Solution oriented
Every process can be improved. But not every process has to run perfectly. We help you to find and develop the right level of maturity for your process.
Invidviual
Each company is different, why we find for each customer the best process solution matching your individual needs and goals.